5 Tips for Nailing your Telephone Interview

karlmontgomery • November 13, 2017

The dreaded telephone interview, the extra step, the screening process, the middleman between the CV and face to face interview. More employers these days are opting to implement a telephone interview into the recruiting process to screen their potential new hires. This allows them to sort all the candidates without committing to the expense and time needed for face to face interviews.

To help you through this step and to make sure you get through to the next stage of the recruiting process, we have compiled our top 5 tips to make it to the face to face interview.

1. Get rid of all possible distractions

You need to make sure you have your A-game for the telephone interview, so eliminate any possible external noises or distractions. Make sure you’re by yourself, get everyone out of the house or make them aware that you’re not to be disturbed, hell, put a sock on the door if needed.

Make sure your phone is fully charged, nothing screams no preparation like your phone cutting out mid-interview. Get all utensils you require in front of you on a desk, so, whether that is your laptop open on the company website, a pen and some paper or even a stress ball, just make sure it is there for when you need it.

2. Preparation 

Fail to prepare, prepare to fail. There is nothing truer when it comes to the telephone interview, do your research! Find out everything you can about the company, look on their website, check them out on LinkedIn, has the company been in the news lately, what clients do they work with, have they won any awards, the list goes on but I think you get the point. This will help show them that you have an actual interest in the role. Have the job description in front of you so you can get in as many of the keywords off that into the conversation, the job spec describes the perfect person, use that to your advantage. Have the questions you want to ask written down, this is your opportunity to find out about the job, the team, the working environment and the company, so ask as many relevant questions as you can.

3. Make the most of the environment

In an interview, whether it’s a telephone interview or face to face, you need to make the most of any advantage possible. One of the main benefits for the telephone interview is the invisibility factor, there is no way for the interviewer to see what resources you have in front of you. So, get information about the company, about the interviewer, have your CV and the job description in front of you. Get any beneficial information to hand, this a great opportunity to really impress them and show how prepared you are.

4. Stand up

A downside to the invisibility factor is the fact that you can also not see the interviewer. You will not be able to see any of their nonverbal reactions and changes, such as facial expressions and body language. So again, it is key to make the most of any possible advantage you can. Research has shown that your project yourself better when you’re standing up, so make sure you have the space to walk around and get that chair out of the room.

5. Follow up

If you’re truly passionate about the role and really want the job, the follow up is a key part of making sure that the company and interviewer are aware of this. 24 to 48 hours after the telephone interview is the perfect time to send an email to the person who interviewed you. Thank them for their time, briefly outline what you discussed in the interview and reaffirm your interest in the position and working for the company.

As we all know the telephone interview can seem a daunting task, here at Recruit Mint we work with yourself at every step of the recruiting process, so you’re never by yourself. We will help prepare you in any possible way. So, if you’re struggling to find a new role, then gives us a call and let us help get that new position.

By Karl Montgomery May 14, 2025
The UK's food manufacturing sector stands at a critical crossroads. With advanced automation technologies revolutionising production processes, a significant disconnect has emerged between the sophisticated capabilities of Industry 4.0 systems and the skills of the existing workforce. This gap isn't just a minor operational challenge—it represents an existential threat to the sector's competitiveness, productivity, and long-term sustainability.
By Karl Montgomery May 14, 2025
The explosion of e-commerce has fundamentally transformed the logistics landscape, pushing traditional warehouse and distribution models beyond their limits. In the UK, where online penetration rates have increased from 9.3% to 26.6% between 2012 and 2022, logistics providers face mounting pressure to deliver faster, more flexible solutions while maintaining efficiency and controlling costs. This revolution isn't just changing what logistics teams do – it's transforming how they're structured, the skills they need, and the roles they're creating to meet the demands of the digital commerce age.
By Karl Montgomery May 14, 2025
In today's fast-paced business environment, the ability to secure top talent quickly has become a critical competitive differentiator. Yet many organisations continue to struggle with prolonged hiring processes that not only frustrate candidates but also impact the bottom line in ways that often go unmeasured. While quality hiring decisions should never be rushed, there's a substantial difference between thorough assessment and unnecessary delays.
By Shazamme System User May 12, 2025
In the competitive landscape of technical recruitment, your CV might secure you an interview, but it's your problem-solving prowess that will land you the job. Technical interviews have evolved far beyond simple knowledge checks, becoming sophisticated evaluations of how you approach challenges, communicate solutions, and adapt under pressure.
By Karl Montgomery March 17, 2025
Picture this: after weeks of interviews, countless email exchanges, and meticulous CV screening, you've finally found the perfect candidate. The offer letter is sent, champagne is on ice—then silence. A few days later, the dreaded email arrives: "Thank you for the opportunity, but I've decided to pursue another option." Last-minute candidate rejections aren't just frustrating—they're expensive, time-consuming, and increasingly common in today's competitive job market. According to recent research by Robert Half UK, 42% of UK professionals have accepted a job offer but continued to interview for other roles. More alarmingly, 28% admitted to accepting an offer only to back out before starting. But why is this happening, and what can recruitment professionals and hiring managers do to prevent these eleventh-hour disappointments?
By Karl Montgomery March 17, 2025
In today's competitive business landscape, intuition and experience remain valuable, but they're no longer sufficient on their own. UK businesses facing rising operational costs, increasing competition, and a challenging economic environment can no longer afford to make critical workforce decisions based on gut feeling alone. The difference between thriving and merely surviving increasingly depends on how effectively organisations leverage data to optimise their most valuable resource: their people. According to research from the Office for National Statistics (ONS) , UK productivity growth has stagnated since the 2008 financial crisis, lagging behind other G7 nations. With the April 2025 minimum wage increases looming, businesses face growing pressure to extract maximum value from their workforce investments. The good news? The rise of workforce analytics provides unprecedented opportunities to identify inefficiencies, optimise performance, and cultivate environments where employees thrive. As Matthew Taylor, Chief Executive of the Royal Society for Arts (RSA), noted in the UK Government's Good Work Review : "In a world of increasing workplace complexity, the organisations that thrive will be those that measure what matters and act on the insights." This blog explores how data-driven decision making can transform workforce productivity, examining practical approaches that UK businesses are implementing today with remarkable results.
By Karl Montgomery March 17, 2025
Manufacturing in the UK faces a talent crisis of unprecedented proportions. While the sector contributes over £191 billion to the British economy according to Make UK, it's increasingly losing its most valuable resource—skilled workers—to competing industries. This talent exodus comes at a critical moment when technological advancement demands more specialised skills than ever before. The Manufacturing Skills Gap Survey reveals a stark reality: 83% of UK manufacturers struggle to recruit appropriate talent, while 64% report losing skilled employees to other sectors—particularly technology, logistics, and renewable energy. This isn't merely a staffing challenge but an existential threat to the industry's future competitiveness and innovation capacity. "Manufacturing has an image problem that masks its reality," notes Stephen Phipson, CEO of Make UK. "While other sectors have successfully repositioned themselves as modern, dynamic career destinations, manufacturing continues to battle outdated perceptions that undermine its appeal to today's workforce." The good news? Forward-thinking manufacturers are finding ways to reverse this trend, implementing innovative strategies that not only stem the tide of departing talent but successfully attract skilled workers from other industries. This blog explores how manufacturing can transform its approach to talent acquisition and retention, repositioning itself as an employer of choice in an increasingly competitive marketplace.
By Karl Montgomery March 17, 2025
The scenario is all too familiar: a key team member hands in their notice, triggering an immediate scramble to fill the position. Job descriptions are hastily updated, recruitment agencies engaged, and hiring managers pulled into urgent meetings—all while business continuity hangs in the balance and costs mount. This reactive approach to recruitment isn't merely stressful; it's strategically flawed. According to the Chartered Institute of Personnel and Development (CIPD), UK organisations take an average of 28 days to fill a vacancy, with specialist roles often exceeding 12 weeks. During this time, productivity suffers, remaining team members face increased pressure, and opportunities are missed. The alternative? Building a proactive talent pipeline—a continuously nurtured pool of engaged, pre-qualified candidates ready to step into roles as they become available. This approach doesn't just reduce time-to-hire; it fundamentally transforms recruitment from an emergency response to a strategic advantage.
By Karl Montgomery March 17, 2025
The race to deliver ever faster is transforming the logistics landscape. What began as Amazon's competitive edge has evolved into an industry-wide expectation, with same-day delivery rapidly becoming the new standard rather than a premium service. For warehouse and logistics leaders, this shift creates unprecedented operational challenges—none more pressing than how to recruit, train, and retain the workforce necessary to meet these accelerated timelines. According to the UK Warehousing Association (UKWA) , the demand for warehouse space has increased by 32% since 2020, driven largely by e-commerce growth and the same-day delivery paradigm. Yet while physical capacity expands, the human capital challenge grows even more acute. A recent LogisticsUK survey found that 82% of warehouse operators cite staffing as their most significant constraint in meeting same-day delivery demands. This isn't merely a challenge of hiring more people—it's about recruiting differently for roles that have fundamentally changed. As Peter Ward, former CEO of UKWA, notes: "Same-day delivery hasn't just accelerated timelines; it's transformed the very nature of warehouse work, creating new roles requiring different skills and aptitudes than traditional warehouse positions."
By Karl Montgomery March 17, 2025
In today's competitive labour market, attracting quality candidates for shift-based roles presents a unique challenge for HR professionals. The CIPD Working Lives Report found that 68% of UK shift workers report negative impacts on their personal lives, yet many businesses rely entirely on shift patterns to maintain operations. The critical question becomes: how can organisations recruit effectively for these positions while preserving the well-being and work-life balance that today's workforce demands? Far from being an impossible task, creating attractive shift-based roles requires strategic thinking and innovative approaches to work design. Companies that get this right gain a significant competitive advantage in recruitment, retention, and productivity – all while supporting employee wellbeing.
Show More