5 Tips for Nailing your Telephone Interview

karlmontgomery • November 13, 2017

The dreaded telephone interview, the extra step, the screening process, the middleman between the CV and face to face interview. More employers these days are opting to implement a telephone interview into the recruiting process to screen their potential new hires. This allows them to sort all the candidates without committing to the expense and time needed for face to face interviews.

To help you through this step and to make sure you get through to the next stage of the recruiting process, we have compiled our top 5 tips to make it to the face to face interview.

1. Get rid of all possible distractions

You need to make sure you have your A-game for the telephone interview, so eliminate any possible external noises or distractions. Make sure you’re by yourself, get everyone out of the house or make them aware that you’re not to be disturbed, hell, put a sock on the door if needed.

Make sure your phone is fully charged, nothing screams no preparation like your phone cutting out mid-interview. Get all utensils you require in front of you on a desk, so, whether that is your laptop open on the company website, a pen and some paper or even a stress ball, just make sure it is there for when you need it.

2. Preparation 

Fail to prepare, prepare to fail. There is nothing truer when it comes to the telephone interview, do your research! Find out everything you can about the company, look on their website, check them out on LinkedIn, has the company been in the news lately, what clients do they work with, have they won any awards, the list goes on but I think you get the point. This will help show them that you have an actual interest in the role. Have the job description in front of you so you can get in as many of the keywords off that into the conversation, the job spec describes the perfect person, use that to your advantage. Have the questions you want to ask written down, this is your opportunity to find out about the job, the team, the working environment and the company, so ask as many relevant questions as you can.

3. Make the most of the environment

In an interview, whether it’s a telephone interview or face to face, you need to make the most of any advantage possible. One of the main benefits for the telephone interview is the invisibility factor, there is no way for the interviewer to see what resources you have in front of you. So, get information about the company, about the interviewer, have your CV and the job description in front of you. Get any beneficial information to hand, this a great opportunity to really impress them and show how prepared you are.

4. Stand up

A downside to the invisibility factor is the fact that you can also not see the interviewer. You will not be able to see any of their nonverbal reactions and changes, such as facial expressions and body language. So again, it is key to make the most of any possible advantage you can. Research has shown that your project yourself better when you’re standing up, so make sure you have the space to walk around and get that chair out of the room.

5. Follow up

If you’re truly passionate about the role and really want the job, the follow up is a key part of making sure that the company and interviewer are aware of this. 24 to 48 hours after the telephone interview is the perfect time to send an email to the person who interviewed you. Thank them for their time, briefly outline what you discussed in the interview and reaffirm your interest in the position and working for the company.

As we all know the telephone interview can seem a daunting task, here at Recruit Mint we work with yourself at every step of the recruiting process, so you’re never by yourself. We will help prepare you in any possible way. So, if you’re struggling to find a new role, then gives us a call and let us help get that new position.

August 18, 2025
Here's an uncomfortable truth for the recruitment industry: we're systematically excluding some of the most talented individuals from our candidate pools. While neurodiversity-related job postings have nearly quadrupled from 1% to 3.8% in recent years, the stark reality remains that just 31% of people with autism are in employment compared to 54.7% of disabled people overall. In a UK market where employers are struggling with talent shortages and the fight for skilled professionals has never been fiercer, this represents a monumental waste of human potential. The recruitment industry has a problem, and it's one of our own making. Traditional recruitment processes are designed by neurotypical minds for neurotypical candidates, creating barriers that systematically filter out neurodivergent talent. But here's the kicker: teams with neurodivergent professionals are 30% more productive than those without and boast a 90% employee retention rate. If you're not implementing neurodiversity recruitment strategies, you're not just missing out—you're actively disadvantaging your clients and your business in an increasingly competitive market.
By Karl Montgomery August 18, 2025
Here's a hard truth that might sting: your CV isn't enough anymore. In today's hypercompetitive UK job market, where unemployment has reached 4.6% and over 100,000 jobs were lost between April and May 2025, standing out isn't just advantageous—it's essential for survival. With 52% of working-age adults unable to complete all 20 basic digital tasks that industry and government agree are essential for work, the candidates who can demonstrate their digital competency through a professional portfolio will have a significant advantage. But here's the controversial bit: most professionals are creating portfolios completely wrong. They're either treating them as glorified CV extensions or cramming them with irrelevant work that dilutes their impact. If you're serious about career advancement, it's time to master professional digital portfolio creation properly.
By Karl Montgomery July 22, 2025
Here's a statement that will make every recruitment leader squirm: Your recruitment marketing is burning money, and you don't even know it. While you're celebrating that uptick in applications, your actual quality hires are plummeting. While you're patting yourself on the back for lower cost-per-application, your cost-per-quality-hire is spiralling out of control. And while you're obsessing over job board metrics, your competitors are leveraging recruitment marketing analytics to dominate the talent market. The harsh reality? 57% of marketers use leads to measure the success of their marketing initiatives. In recruitment terms, that's like judging a restaurant by how many people walk past the door instead of how many actually buy a meal and come back for more.
By Karl Montgomery July 22, 2025
Here's a controversial statement that'll ruffle some feathers: Your pandemic career gap is not the liability you think it is—it's actually your secret weapon. While you've been losing sleep over that employment gap between March 2020 and whenever you landed back on your feet, the recruitment landscape has fundamentally shifted. That gap you're trying to hide? It's become so commonplace that more than half (53%) of all candidates screened in the last 12 months have career gaps on their CVs, according to employment screening provider Accurate Background. The pandemic didn't just change how we work—it rewrote the rules of what employers expect from a CV. If you're still approaching your pandemic career gap resume with pre-2020 thinking, you're not just behind the curve; you're potentially sabotaging your chances with outdated anxiety.
By Karl Montgomery July 14, 2025
Here's an uncomfortable truth that most recruitment leaders won't admit: your current ATS is actively sabotaging your ability to find the best candidates . While you've been religiously adding keywords to job descriptions and hoping for algorithmic magic, the most talented professionals have been slipping through your digital fingers – not because they lack the skills, but because they don't speak your system's rigid language. The recruitment technology revolution isn't coming. It's here. And it's fundamentally rewriting the rules of candidate discovery in ways that make traditional keyword-based systems look as outdated as fax machines in a WhatsApp world. Welcome to the age of AI candidate search technology, where understanding context matters more than matching words, and where the smartest recruitment teams are already gaining an almost unfair advantage over those still stuck in Boolean search hell.
By Karl Montgomery July 14, 2025
Here's an uncomfortable truth: most of us are rubbish at negotiating our own worth . While 55% of job candidates don't even attempt to negotiate their salary, the very employers who'd benefit from their skills are sitting there wondering why talented people keep walking away from "generous" offers. But here's where it gets interesting – we're living through the biggest shift in workplace transparency since the gender pay gap reporting requirements landed in 2017. Pay transparency isn't just knocking at the UK's door; it's already reshaping how smart candidates approach salary conversations. The question isn't whether you should negotiate – it's whether you're equipped with the salary negotiation strategies that actually work in 2025.
By Karl Montgomery May 14, 2025
The UK's food manufacturing sector stands at a critical crossroads. With advanced automation technologies revolutionising production processes, a significant disconnect has emerged between the sophisticated capabilities of Industry 4.0 systems and the skills of the existing workforce. This gap isn't just a minor operational challenge—it represents an existential threat to the sector's competitiveness, productivity, and long-term sustainability.
By Karl Montgomery May 14, 2025
The explosion of e-commerce has fundamentally transformed the logistics landscape, pushing traditional warehouse and distribution models beyond their limits. In the UK, where online penetration rates have increased from 9.3% to 26.6% between 2012 and 2022, logistics providers face mounting pressure to deliver faster, more flexible solutions while maintaining efficiency and controlling costs. This revolution isn't just changing what logistics teams do – it's transforming how they're structured, the skills they need, and the roles they're creating to meet the demands of the digital commerce age.
By Karl Montgomery May 14, 2025
In today's fast-paced business environment, the ability to secure top talent quickly has become a critical competitive differentiator. Yet many organisations continue to struggle with prolonged hiring processes that not only frustrate candidates but also impact the bottom line in ways that often go unmeasured. While quality hiring decisions should never be rushed, there's a substantial difference between thorough assessment and unnecessary delays.
By Shazamme System User May 12, 2025
In the competitive landscape of technical recruitment, your CV might secure you an interview, but it's your problem-solving prowess that will land you the job. Technical interviews have evolved far beyond simple knowledge checks, becoming sophisticated evaluations of how you approach challenges, communicate solutions, and adapt under pressure.
Show More