Terms of business. Our recruitment services.

1. Definitions

"Assignment"

The period during which a Flexible Worker performs services for or on behalf of the Client under any booking made with the Company.

"Company"

Recruit Mint Ltd, registered at 17 Church Walk, Peterborough PE1 2TP.

"Client"

Any organisation placing an order with the Company for the supply of a Flexible Worker.

"Engages/Engaged/Engagement"

Any engagement of a Flexible Worker by the Client or third party, directly or indirectly, under any working arrangement.

"First Assignment"

The first Assignment of a Flexible Worker with a Client, or any Assignment starting at least 42 days after a prior Assignment.

"Flexible Worker"

Any person employed by the Company and supplied to the Client for temporary services. Equivalent to "Agency Worker" under AWR.

"Relevant Period"

(a) 8 weeks from the last day the Flexible Worker worked with the Client, or (b) 14 weeks from the first day the Flexible Worker began the most recent Assignment (extended if a 6-week gap occurs).

"Third Party"

Any person or company to whom the Client introduces a Flexible Worker.

"Transfer Fee"

The fee payable as outlined in Schedule A and under Regulation 10 of the Conduct of Employment Agencies and Employment Businesses Regulations 2003.

"Introduction"

An interview or CV submission resulting in Engagement.

2. The Contract

2.1 These Terms apply once a Client receives a CV, interviews, or uses a Flexible Worker.

2.2 Recruit Mint Ltd acts as an employment business under the Employment Agencies Act 1973.

2.3 These Terms override any others unless agreed in writing by a Company Director.

2.4 Invalid provisions are severable without affecting the rest of the agreement.

3. Booking Services

3.1 Bookings may be made orally or in writing.

3.2 The Company shall attempt, but does not guarantee, to fulfil bookings.

3.3 The Client must disclose:

• Duties, required skills, qualifications, or authorisations
• Health and safety risks and assessments
• Health assessments for night work if applicable

3.4 The Company checks suitability but the Client must confirm this.

3.5 The Client must not assign tasks beyond the agreed scope without prior notice.

3.6 The Client must comply with the Agency Workers Regulations 2010 ("AWR") including:

• Day 1 Rights (Regulations 12 & 13)
• Provision of comparator information (Reg. 5 & 6)
• Assistance with bonus calculations post-Qualifying Period

3.7 The Client must notify the Company of:

• Any relevant prior weeks of work
• Any complaints or AWR information requests within 7 days

4. PPE & Supervision

4.1 The Client provides PPE.

4.2 Flexible Workers are supervised and directed by the Client during Assignments.

4.3 The Client must meet all employment law obligations, including rest periods.

4.4 Disciplinary issues must be referred to the Company immediately.

5. Charges & Invoices

5.1 The Company will notify hourly charges. These include pay, NI, holiday pay, AWR adjustments, expenses, and Company margin.

5.2 Charges may vary in line with legal or regulatory changes.

5.3 Invoices must be paid within 7 days of the invoice date, unless a different payment period has been agreed in writing by a Company Director. Overdue payments are subject to:

• 8% above Bank of England base rate interest
• Fixed fees under the Late Payment of Commercial Debts (Interest) Act 1998
• Suspension of supply if overdue

5.4 Legal action results in all outstanding invoices becoming immediately due.

6. Timesheets

6.1 The Client must authorise weekly timesheets or at the end of Assignments.

6.2 Timesheet approval confirms satisfaction with work.

6.3 Lack of clear authorisation defaults to presumed approval if the Flexible Worker worked those hours.

7. Worker Payments

7.1 The Company pays the Flexible Worker and handles PAYE, NI, and any statutory deductions.

8. Liability

8.1 The Company is not liable for loss or damage from the Flexible Worker’s conduct.

8.2 The Client must insure against risks (e.g. employer’s and public liability).

8.3 The Client indemnifies the Company against any losses due to its breach or a Flexible Worker’s conduct.

8.4 Any claim must be made within 42 months of the relevant invoice.

9. Client Obligations

9.1 The Client must:

• Comply with employment law and health and safety regulations
• Not exceed scope of Assignment
• Report injuries/accidents

10. Transfer & Introduction Fees

10.1 A Transfer Fee applies if the Client hires the Flexible Worker during or within the Relevant Period. However, the Client may avoid the Transfer Fee by requesting an extended period of hire. The length of the extended hire shall be agreed in writing between the Client and the Company and may exceed the standard Relevant Period. This request must be made prior to any direct offer of Engagement and before the Flexible Worker is employed directly by the Client. During this extended period, the Flexible Worker shall continue to be supplied and paid through the Company on the existing terms.

10.2 Transfer Fee = percentage of projected first-year remuneration (see Schedule A).

10.3 No rebate applies even if the Engagement proves unsatisfactory.

10.4 Fee due within 7 days from the end of the invoice month.

11. Compliance & General

11.1 Both parties must comply with the Bribery Act 2010.

11.2 The Company promotes Equal Opportunities.

11.3 These Terms are non-transferable without written consent.

11.4 Each Assignment is a separate contract.

11.5 Client agrees to risk and liability clauses as reasonable and proportionate.

12. Data Protection

12.1 All parties must comply with the Data Protection Act 2018 and UK GDPR.

12.2 The Company may share Client data with third parties for credit checks.

13. Subcontracting

13.1 The Company may subcontract its obligations with written notice to the Client.

14. Third Party Rights

14.1 Only Recruit Mint Ltd and its associated companies may enforce these Terms.

15. Jurisdiction

15.1 English law applies. Any disputes fall under the exclusive jurisdiction of the English Courts.

Schedule A: Transfer Fee Scale

Transfer Fee percentages are agreed individually with the Client and confirmed in writing. Read the agreed fee schedule alongside these Terms.

Minimum Transfer Fee: £1,000 + VAT.

Where total remuneration is unclear, the default Transfer Fee = 300 x hourly charge rate.

1. DEFINITIONS

Agency

Recruit Mint Ltd (registered company no. 08091003) of 17 Church Walk, Peterborough, PE1 2TP.

Candidate

Any person Introduced by the Agency to the Client for Engagement, including representatives of a corporate Candidate and members of the Agency’s own staff.

Client

The person, firm, or company to whom a Candidate is Introduced, including subsidiaries or associated entities.

Data Protection Laws

All applicable data protection and privacy legislation in force in the UK, including the UK GDPR, the Data Protection Act 2018, and any successor legislation.

Engagement

Any employment or use of the Candidate by the Client or a third party, whether under a contract of service or for services, including agency, franchise, or partnership agreements.

Introduction

Either (i) the sharing of a Candidate’s CV or identifiable information, or (ii) the Client’s interview of a Candidate, which leads to an Engagement.

Losses

Any liabilities, damages, costs, expenses, fines, or other charges (including indirect or consequential losses such as loss of profits or legal costs).

Remuneration

The Candidate’s total expected earnings, including base salary, bonuses, commissions, allowances, and benefits (including a notional amount for company cars where applicable).

Vulnerable Person

A person under 18 or anyone requiring care due to age, illness, or disability.

2. THE CONTRACT

2.1 These Terms constitute the entire agreement between the Agency and the Client for the Introduction of Candidates and are deemed accepted by the Client upon:

• an Introduction of a Candidate;
• the Engagement of a Candidate; or
• the disclosure of Candidate information to any third party by the Client.

2.2 These Terms prevail over any other terms of business or purchase conditions proposed by the Client unless otherwise agreed in writing by a Director of the Agency.

2.3 Any variation to these Terms shall only be valid if agreed in writing by a Director of the Agency.

2.4 The Agency acts as an employment agency as defined in the Employment Agencies Act 1973.

3. NOTIFICATION AND FEES

3.1 The Client agrees to:

• 3.1.1 Notify the Agency immediately of the terms of any offer of Engagement made to a Candidate.
• 3.1.2 Notify the Agency once an offer has been accepted and provide full details of the agreed Remuneration and any documentation requested.
• 3.1.3 Pay the Agency’s invoice within 7 days of the invoice date, unless a different payment period has been agreed in writing by a Director of the Agency.

3.2 No fee is due until a Candidate commences their Engagement, unless otherwise agreed.

3.3 An Introduction Fee is payable if the Candidate is Engaged within 6 calendar months of:

• the Introduction date;
• the Client’s withdrawal of an offer; or
• the Candidate’s rejection of an offer — whichever is latest.

3.4 The Introduction Fee is calculated according to the Fee Structure Schedule based on total Remuneration in the first 12 months of Engagement.

3.5 If actual Remuneration is unknown, the Agency will estimate it based on:

• market rates for similar roles,
• comparable positions, and
• any relevant information provided by the Client.

3.6 For fixed-term contracts under 12 months, fees will apply pro rata. If the Engagement is extended or the Candidate is re-Engaged within 6 months of termination, an additional fee will apply, capped at the full annual Introduction Fee.

3.7 Fees must be paid without any deductions, offsets or withholdings.

3.8 VAT is chargeable at the prevailing rate.

3.9 Interest may be charged under the Late Payment of Commercial Debts (Interest) Act 1998 at 8% above the Bank of England base rate for invoices unpaid after the payment period specified in clause 3.1.3.

4. REFUNDS

4.1 If the Engagement:

(a) does not commence because the Candidate withdraws, or

(b) is terminated by either party (excluding redundancy) within 12 weeks of the start date,
the Client will be eligible for a refund in accordance with the Scale of Refund schedule.

4.2 To qualify for a refund, the Client must:

(a) pay the Agency’s invoice within the payment period specified in clause 3.1.3, and

(b) notify the Agency in writing within 7 days of the Engagement terminating.

4.3 The “termination date” will be considered the date the Candidate ceases working or would have, excluding any garden leave or payment in lieu of notice.

4.4 No refund is applicable if clause 3.5 applies (Remuneration unknown/estimated).

4.5 If the Candidate is re-Engaged by the Client within 6 months of termination, any refund must be repaid to the Agency. No further refunds will be provided.

5. CANCELLATION FEE

5.1 If the Client makes an offer which is then withdrawn after acceptance, a cancellation fee will apply as detailed in the Scale of Refund.

• Any remuneration level: 17.5% of annual salary

6. INTRODUCTIONS TO THIRD PARTIES

6.1 Candidate details are confidential. If shared with a third party and that third party Engages the Candidate within 6 months, the Client is liable for the full Introduction Fee.

6.2 If actual Remuneration is unknown, the fee will be based on a reasonable market estimate as per clause 3.5.

6.3 If the Client hires a former Recruit Mint employee (with whom they had contact) within 3 months of the employee leaving the Agency, the Client will be liable for the standard Introduction Fee.

7. SUITABILITY CHECKS

7.1 The Agency will take reasonable steps to ensure a Candidate is suitable by:

• Confirming willingness to work;
• Verifying identity;
• Checking experience, training, and qualifications;
• Informing both parties of legal or professional requirements.

7.2 The Client is responsible for:

• Taking references;
• Verifying right to work;
• Conducting medical checks (if required);
• Ensuring the Candidate meets any statutory or professional requirements.

7.3 The Client must provide the Agency with:

• Role details (duties, hours, location, etc.);
• Start date and duration;
• Required qualifications or authorisations;
• Any health and safety risks;
• Pay, benefits, and notice periods.

7.4 For roles involving Vulnerable Persons, the Agency will also:

• Obtain two references (non-relatives);
• Confirm authorisations or relevant checks;
• Disclose limitations where full checks are not possible.

8. INFORMATION TO BE PROVIDED

When introducing a Candidate, the Agency will confirm compliance with section 7.1 (and 7.4, where applicable).
If the information is not provided immediately, it will be confirmed in writing within 3 business days, unless the Candidate has worked for the Client in a similar role within the past 5 business days

9. CONFIDENTIALITY AND DATA PROTECTION

9.1 All information relating to a Candidate is confidential and protected under Data Protection Laws. It is provided solely for the purpose of work-finding services and must not be:

• Used for any other purpose; or
• Shared with third parties.

9.2 The Client agrees to comply with all applicable UK data protection laws, including UK GDPR and the Data Protection Act 2018, in processing Candidate data.

9.3 Any confidential business information disclosed by the Agency must be kept confidential unless already in the public domain.

10. LIABILITY

10.1 The Agency shall not be liable for any loss, expense, damage, delay, or compensation (whether direct, indirect, or consequential) arising from:

• A failure to Introduce a Candidate;
• The Client's Engagement of a Candidate; or
• The performance, misconduct, or suitability of any Candidate.

This does not exclude liability for death or personal injury caused by the Agency’s negligence or any liability that cannot be legally excluded.

10.2 The Client agrees to indemnify the Agency for any Losses arising from:

• Breach of these Terms;
• Non-compliance with Data Protection Laws;
• Any misuse or mishandling of Candidate data.

11. NOTICES

Any formal notices under these Terms must be:

• In writing;
• Delivered by hand, first-class post, or email.

Notices will be deemed served:

• On delivery (if hand-delivered);
• 48 hours after posting (if by first-class post);
• At the time of sending (if by email, unless a failed delivery is received).

12. SEVERABILITY

If any provision in these Terms is found to be unenforceable or invalid, that provision shall be severed, and the remainder shall continue to be valid and enforceable to the fullest extent permitted by law.

13. GOVERNING LAW AND JURISDICTION

These Terms are governed by the laws of England & Wales and subject to the exclusive jurisdiction of the courts of England & Wales.

SCHEDULE: FEE STRUCTURE (Clause 3.4)

Introduction Fee percentages are agreed individually with the Client and confirmed in writing. Read the agreed fee schedule alongside these Terms.

SCHEDULE: SCALE OF REFUND (Clause 4.1)

Subject to full compliance with clauses 3.1, 4.1 and 4.2.

SCHEDULE: CANCELLATION FEE (Clause 5.1)

If an offer is withdrawn after acceptance:

• Any remuneration level: 17.5% of annual salary

CLIENT ACCEPTANCE

By signing these Terms of Business, the Client confirms that it has read, understood and agrees to be bound by them. The person signing confirms that they are authorised to accept these Terms on behalf of the Client.

Contact Recruit Mint for the client acceptance document and your agreed commercial schedule.