Recruit Mint · Worker support

Dignity at work. Your rights. Your wellbeing.

Everyone deserves to feel safe, respected and valued at work. No one should have to put up with bullying, harassment, discrimination or unwanted attention.

Whether you're on a temporary assignment or looking for your next job, we're here to help you understand your rights and support you if something isn't right.

Prefer to send a text? 07449 064490 — your message will be handled sensitively and confidentially as far as reasonably possible.

✓ Every concern deserves to be heard
✓ Temporary workers deserve respect too
✓ You can speak to us about client workplaces

Prefer to speak privately?

You can confidentially text 07449 064490 about bullying, harassment, discrimination or inappropriate behaviour at work. Your message will be handled sensitively, with information shared only where reasonably necessary.

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Know what to look out for

What isn't acceptable
at work?

Inappropriate behaviour can take many forms. Some conduct is unlawful under the Equality Act 2010, while other behaviour may still be unacceptable under workplace policies.

Harassment

Comments or behaviour that cross the line.

Unwanted behaviour related to a relevant protected characteristic that violates someone's dignity or creates an intimidating, hostile, degrading, humiliating or offensive environment.

  • Racist or discriminatory remarks
  • Offensive jokes or messages
  • Humiliating or insulting comments
  • Hostile or intimidating conduct
Sexual harassment

Unwanted sexual attention or conduct.

Unwanted conduct of a sexual nature that violates dignity or creates an intimidating, hostile, degrading, humiliating or offensive environment.

  • Unwanted touching
  • Sexual jokes or comments
  • Inappropriate sexual messages
  • Unwanted sexual advances
Bullying

Intimidation or unfair personal treatment.

Bullying isn't always unlawful harassment, but it can still be unacceptable and should be taken seriously.

  • Shouting or threats
  • Repeated humiliation
  • Deliberate personal undermining
  • Misuse of authority

Something worth remembering: Harassment doesn't necessarily have to happen repeatedly. A single serious incident may be enough. Even if you're unsure how to describe what happened, you can still talk to us about it.

Employment Rights Act 2025

Stronger protection.
Safer workplaces.

From 30 October 2026, UK employment law strengthened protections against workplace harassment.

Employers must now take all reasonable steps to prevent sexual harassment of their employees in the course of employment.

There is also a duty not to permit unlawful harassment of employees by third parties where the employer has failed to take all reasonable preventative steps.

These changes apply in England, Scotland and Wales. Specific legal rights and duties depend on the circumstances and employment status.

Prevention comes first.

Employers must consider and take all steps that are reasonable to prevent sexual harassment, rather than simply waiting for complaints.

Third-party harassment matters.

Protection can extend to harassment involving customers, visitors, clients and others encountered through work.

Concerns must be taken seriously.

Identifying risks, listening to workers and responding appropriately are important parts of maintaining a respectful workplace.

Equality at work

Everyone deserves
fair treatment.

The Equality Act 2010 provides protection against unlawful discrimination involving nine protected characteristics.

Personal characteristics

Who you are.

  • Age
  • Disability
  • Race, nationality or ethnicity
  • Sex
  • Sexual orientation
Further protections

Your circumstances and beliefs.

  • Religion or belief
  • Gender reassignment
  • Pregnancy and maternity
  • Marriage and civil partnership
What it means

Respect, whatever your role.

You should not experience unlawful discrimination simply because you are a temporary worker, new starter or working through an agency.

Different legal protections apply to different circumstances, but everyone should be treated with dignity and respect.

Practical guidance

Something happened?
Here's what to do.

You don't have to deal with a difficult situation alone. These steps can help you protect yourself and raise your concern.

STEP 01

Make sure you're safe.

If you feel threatened or unsafe, move away from the situation if possible. Call 999 if you are in immediate danger.

STEP 02

Tell someone you trust.

Speak to your Recruit Mint consultant, another member of our team or an appropriate workplace manager. You do not need to confront the person involved first.

STEP 03

Keep a record.

Where possible, note what happened, the date, time, location and anyone involved. Keep relevant messages or evidence if safe and lawful.

STEP 04

Contact Recruit Mint.

Explain your concern in your own words. You can confidentially text us on 07449 064490 or ask for advice without making a formal complaint.

STEP 05

Discuss what happens next.

We will consider the circumstances, explain the available options and take appropriate action, including involving the client where necessary.

STEP 06

Let us know about further concerns.

If the behaviour continues or you believe you are being treated unfairly because you raised a concern, please tell us promptly.

Our commitment to workers

When you speak up,
we'll listen.

Recruit Mint wants every worker to feel confident asking questions and raising concerns. We will approach matters fairly, sensitively and seriously.

We will take you seriously.

Your concern will be heard and considered, without making assumptions about what happened.

We will respect your privacy.

Information will be handled discreetly and shared where reasonably necessary, including for investigations or safety.

We will explain your options.

We will discuss appropriate next steps and involve the client where necessary and appropriate.

We will not tolerate retaliation.

You should feel able to raise genuine concerns. We take victimisation and unfair treatment seriously.

Worried about your assignment? Tell us if you fear losing work or being treated unfairly because you've raised a concern. We will consider appropriate protective measures.

Straightforward answers

Not sure?
Just ask.

We understand that raising a concern can feel difficult. Here are some common questions workers ask.

Can I get advice without making a formal complaint?

Yes. You can contact Recruit Mint for an initial conversation or guidance. If a serious safety risk is identified, we may need to take action even without a formal complaint. We will explain this where appropriate.

Can I confidentially text Recruit Mint?

Yes. You can text 07449 064490 if you have a concern about bullying, harassment, discrimination or inappropriate behaviour at work. Your message will be treated sensitively and information will only be shared where reasonably necessary. Please do not use text messaging for immediate emergencies.

What if the person involved works for the client?

You can still contact us. This includes concerns involving client managers, supervisors, employees or other agency workers. We will consider the appropriate action and work with the client where necessary.

Will reporting a concern affect my assignment?

You should not face retaliation for raising genuine concerns. The Equality Act protects against victimisation in certain circumstances. Tell us immediately if you are worried about your assignment or future opportunities.

What if I witnessed something happening to someone else?

You can report concerns about behaviour you have witnessed. Explain what you saw or heard as accurately as possible. Witness information can help identify risks and prevent further incidents.

Will my concerns remain confidential?

We handle concerns sensitively and restrict information sharing where reasonably possible. We cannot guarantee absolute confidentiality because some information may need to be shared to investigate or protect those involved.

Does harassment have to happen more than once?

No. A single serious incident can meet the legal definition of harassment. You can contact us about any conduct that concerns you.

What if I'm being bullied but it isn't discriminatory?

You can still raise the issue. Bullying does not always meet the legal definition of harassment, but that does not mean it should be ignored.

Can I speak to someone other than my usual consultant?

Yes. You can contact our office and request another member of the team or a senior manager. Please explain if you have any concerns about who handles your report.

Here when you need us

Something doesn't
feel right at work?

You don't need to work out what to call it before speaking to us. Whether you want advice, reassurance or to report something that happened, our team is here to help.

For a confidential initial conversation, text us on 07449 064490.

We will handle your message sensitively and only share information where reasonably necessary to address your concern.

Confidentially text 07449 064490 Call 01733 802300 Contact Recruit Mint peterborough@recruitmint.com

You can ask to speak to a senior member of our team. If you are in immediate danger, call 999.

Independent information

Need further advice?

You can also get free, impartial workplace guidance from Acas or read official information on harassment and discrimination.

Acas helpline: 0300 123 1100

This page provides general guidance for workers and candidates. It is not a substitute for independent legal advice. Legal rights and responsibilities depend on individual circumstances.