Case Study · Third Party Logistics

National Logistics Operation A standing start, brought to calm.

A national third-party logistics provider opened a major new regional operation in the East of England, with no established worker pool, no local reputation and limited transport access.

Recruit Mint built the model, the team and the onboarding process needed to launch the site properly, then used Deploy Mint visibility to keep the operation controlled as volume increased.

The headline result
0 local worker pool at launch
400+ worker pool built for volume

From a cold start with everything against it, the operation grew into a flexible, high-volume workforce model with live visibility across arrivals, compliance, training and gaps.

Client National logistics provider
Sector Third party logistics
Location East of England
Model On-site managed service
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The Brief

New site. No local labour base.

The client needed to launch and scale a new logistics operation from a standing start. The challenge was not just supplying people. It was creating a workforce model where workers could arrive, understand the site, stay compliant and support changing volumes.

0

No local worker pool

The operation was launching in a new area with no established local pool of workers ready to support the site.

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No local reputation

With a new site and no local track record, attracting and retaining suitable workers needed a structured recruitment model.

0

Limited transport access

The site had limited transport options, so worker reliability and travel planning became critical.

Volume volatility

The operation needed to flex from normal daily volume into much higher peak requirements without losing control.

The Recruit Mint Response

Structure first. Then scalable supply.

Recruit Mint built the operating model around the site, not around a generic agency process. The focus was worker readiness, onboarding quality, on-site control and flexible volume recovery.

01

Structured recruitment model

A dedicated recruitment process was built to create a reliable workforce pipeline for the new site.

02

Introductions and testing

Workers were screened, introduced and checked before being placed into the operation.

03

Site tours and induction packs

Workers were given a clearer understanding of the site, the expectations and the working environment.

04

Video inductions

Consistent induction videos helped cover company standards, health and safety and site expectations.

05

Permanent on-site manager

A permanent on-site account manager gave the client direct support and day-to-day control.

06

On-site team leaders

Recruit Mint supported the operation with on-site team leaders and supervisors to help manage volume.

Live Workforce Visibility

How the operation holds at volume.

The workforce model was built to support a daily operation of 50+ workers, with peak requirements of 300+ per day and a flexible worker pool of 400+.

Daily operation 50+

Workers outside peak.

Peak demand 300+

Workers per day, 24/7.

Worker pool 400+

Built to flex with demand.

Visibility Live

Arrivals, compliance, training and gaps.

In-house forklift trainers

Covering multiple MHE categories and site-specific training requirements.

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The workforce needed visibility. Deploy Mint gave the site control.

At this level of volume, the site needed more than a list of bookings. Deploy Mint gave the client a single view of who had arrived, who was compliant, who was trained and where gaps were forming before they became operational problems.

Recruit Mint supplied the workforce. Deploy Mint gave the operation the control layer.

Arrival visibility

See who has arrived and who is outstanding.

Compliance visibility

See who is compliant before they are placed into work.

Training visibility

See who is trained, including truck-specific visibility.

Gap visibility

See where the gaps are before they bite.

The Outcome

Flexible operation. No wobble at volume.

The client moved from a cold start into a high-volume, flexible operation supported by structured recruitment, on-site management and live Deploy Mint visibility.

Operation Flexible

A workforce model that could flex from launch into peak requirement.

Volume 300+

Peak workers per day supported through the model.

Planning Better

Better workforce recovery and forward planning for the client.

Support Stronger

Stronger support for the client and their customer.

From a cold start with no established worker pool, limited transport options and volatile demand, Recruit Mint helped build a scalable operation supported by live workforce visibility.

Got a site that needs the same calm?

New location, volatile volume or a launch with everything against it?

Recruit Mint can build the model, the team and the visibility needed to hold it together.