Peterborough
Huntingdon

peterborough@recruitmint.com

Peterborough
17 Church Walk, Peterborough, Cambridgeshire PE1 2TP

Huntingdon
4 High Street, Huntingdon, Cambridgeshire, PE29 3TE

14th July 2021

Sales admin/Customer Service

Posted in:
Recruit Mint
Published
July 14, 2021
Location
Peterborough, United Kingdom
Category
Job Type
Job Reference
V-34812
Salary From
20000
Salary To
25000
Salary Per
Annum
Salary Currency
GBP
Sector
Commercial
Contact Name
Karl Montgomery
Contact Telephone
01733 802300

Description

Customer Service Advisor

 

Due to an internal promotion our client, who is an established building merchant based in Peterborough and has been trading for over 30 years, are looking for a Customer Service Advisor to join their extremely busy team.

 

This will be an integral part of the team where you will help provide exceptional customer service by dealing with incoming queries and processing all required tasks.

 

Job Role

 

  • You will be responsible for managing and processing all incoming website orders
  • Manage multiple email inboxes and process any required tasks
  • Order inputting
  • Answering incoming calls
  • Maintaining required communication with customers including updates on enquiries, delivery updates and any other requests
  • Assist with telemarketing campaigns (training will be provided)
  • Offer advice on products (training will be provided)
  • Deliver outstanding customer experience is essential

 

Job Requirements

 

  • Excellent communication both written and verbal
  • Strong attention to detail
  • PC literate
  • Organised
  • Enthusiastic
  • Proactive
  • Previous telesales experience is beneficial, but not essential

 

Hours of Work & Pay

 

  • Monday to Friday
  • 7am to 5pm
  • 30 days annual leave
  • £20,000 to £25,000
  • Company turnover target annual bonus
Apply
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