Peterborough
Huntingdon

peterborough@recruitmint.com

Peterborough
17 Church Walk, Peterborough, Cambridgeshire PE1 2TP

Huntingdon
4 High Street, Huntingdon, Cambridgeshire, PE29 3TE

4th February 2020

IT Support Account Manager

Posted in:
Recruitmint
Published
February 4, 2020
Location
Peterborough, United Kingdom
Category
Job Type
Job Reference
J3087
Salary From
28000
Salary To
30000
Salary Per
Annum
Salary Currency
GBP
Sector
Technical
Contact Name
Mark Burton
Contact Telephone
01733 802300

Description

Due to continued growth, our forward-thinking IT Support company based in Peterborough are currently looking at recruiting an experienced Account Manager.

You will be joining a highly dynamic IT Services business. The business specialises across a broad sector and now has an excellent opportunity for an Account Manager to join their team to manage a portfolio of established accounts throughout the UK.

The business is never happy to sit still and as such provides an environment for career-motivated staff to thrive. You will be provided with a highly competitive basic salary and a structured career path for future development.

This is a role for candidates who have worked within a technological industry, ideally coming from an IT or Telecoms industry.

Responsibilities will include:

• To build long term relationships with accounts through proactive communication, both face to face and over the phone.
• Review repeat support tickets to provide preventative maintenance alleviating further issues.
• Understanding the customer needs and future plans for technology.
• Clear understanding of the existing revenues within the accounts, and what the risks, threats and opportunities are associated with these.
• Develop account plans on what will be required to grow and retain the customer.
• Establish clear contact plans within the customer to ensure that the business has appropriate relationships with technical, business management, influencers and decision makers.

Experience required

• Previous experience in a similar role is essential - ideally from an IT or Telecoms background.
• Strong sense of initiative and relationship building
• High energy and motivation to build relationships with prospective clients
• Industry awareness, with the ability to identify market trends, threats and opportunities

If you would like to be considered for the role please apply today!

Apply
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