Customer Service Specialist
Permanent- St Neots area
Salary: up to £23,000 per annum DOE
Recruit Mint are working with an international, e-commerce firm the St Neots/Bedfordshire area to recruit a Customer Service Specialist to provide a winning customer service experience.
With ambitious growth plans, this is a fantastic time to become a part of their future success.
Modern offices, a work hard - play hard, yet flexible culture, and company benefits to show you they are a company who cares, this will could well be the opportunity that brings some much needed excitement to your career.
If you are an ambitious, hard-working, smart, tech-savvy individual with excellent communication skills (verbal and written), then this is the role for you!
As a Customer Service Specialist, you will be tasked with assisting customers with a variety of questions and concerns in an efficient and timely manner, via email and phone.
You will also work collaboratively with the account management and logistics teams to continually making improvements, coordinate projects, and tackle challenges to ensure our client stay ahead of their competition.
The ideal candidate will have:
- 2+ years in customer service or sales support
- The ability to work one of the following schedules: Monday - Friday 13:00 - 21:30
- Motivated self-starters with an entrepreneurial mindset and adaptable attitude
- Strong communication skills (written and verbal)
- Strong problem-solving skills
- Excellent customer-facing skills and an appreciation of a service role
- Experience with Sales Force and/or other CRM systems
- Knowledge of another language would be an advantage (French, German, Spanish, Italian)
- Gym Membership
- 25 Days Holiday
- Private Medical
- Progression Path
- Free Daily Breakfast and Weekly Lunches
To find out more please contact Angelina at Recruit Mint on 01733 802 500 or upload your CV using the 'Apply Now' button