17 Church Walk, Peterborough, Cambridgeshire PE1 2TP

4 High Street, Huntingdon, Cambridgeshire, PE29 3TE

8th November 2023

Customer service administrator

Posted in:
    November 8, 2023
    Peterborough, United Kingdom
    Job Type
    Job Reference
    Salary From
    Salary To
    Salary Per
    Salary Currency
    Contact Name
    Shaun Patterson
    Contact Telephone
    01733 308444


    Customer Service Administrator - Peterborough - £21-22k

    Job Type: Full-time

    Location: Peterborough

    Hours: 7.30am – 4.00pm - Monday to Friday (1 hour break)

    Are you a diligent, customer focused administrator with experience in the equipment hire industry?

    Our client is seeking a highly motivated and detail-oriented individual to join a team as a standpipe hire administrator. In this role, you will be responsible for assisting customers with their equipment rental needs, coordinating delivery and pickup of standpipe equipment, and providing exceptional customer service with great attention to detail.


    • Answering incoming calls and emails from customers, and assisting with inquiries related to equipment rental, availability, and pricing
    • Processing rental orders, creating rental agreements, and scheduling equipment deliveries and pickups
    • Coordinating with drivers and dispatch to ensure timely delivery and pickup of equipment.
    • Ensuring accurate and timely invoicing of customers and processing of payments
    • Maintaining accurate records of rental equipment inventory, including tracking equipment status, repairs, and maintenance needs
    • Collaborating with the sales team to identify new business opportunities and increase revenue

    Essential requirements:

    • A-C GCSE Maths and English or equivalent is required; Additional business admin qualifications or degree in business administration is a plus
    • 1-2 years of experience in customer service or equipment rental industry preferred, but not required.
    • Strong communication and interpersonal skills
    • Excellent organisational skills and attention to detail
    • Ability to work in a fast-paced environment and multitask effectively
    • Proficient in Microsoft Office and experience with rental software is a plus
    • Valid driver's license and reliable transportation

    Features and benefits:

    • Company bonus scheme for quarterly target achieved.
    • Additional 3 days holiday over Christmas shutdown period
    • Early finish at off peak periods
    • Ongoing administrative and technical training inhouse
    • Opportunity to join a growing team at a central operation hub

    If you are looking for an exciting opportunity to join a growing company and develop your career in the equipment hire industry, please call now on 07921 468431 or email

    We look forward to hearing from you!

    Drop files here browse files ...

    Related Jobs

    Mechanical Assembler   Papworth Everard, United Kingdom new
    December 1, 2023
    Injection Moulding Setter   Peterborough, United Kingdom new
    December 1, 2023
    Maintenance Engineer   Whittlesey, United Kingdom new
    December 1, 2023
    Saw Operative   Sandy, United Kingdom new
    December 1, 2023
    Electrical Technician   Stamford, United Kingdom new
    December 1, 2023
    Are you sure you want to delete this file?